Real Zendesk Ad Examples

Zendesk is a customer service platform used by over 130,000 brands worldwide for help desk operations, live chat, ticketing, and self-service support. The platform consolidates customer conversations from email, phone, social messaging, and chat into a single workspace, making it easier for support agents to manage and resolve issues. It includes tools for customer service automation, AI-powered responses, knowledge base management, and workforce scheduling. Zendesk also supports complaint management and conversational support across multiple channels, and is commonly adopted by teams looking for a scalable customer support solution that works out of the box.
Website URL
https://zendesk.com
Industry
SaaS / Software
Zendesk ad headlined Zendesk AI: Unlocking the power of AI across your CX, with a Read blog post button and an illustration of a head with a circuit-style brain.
Awareness
Meta
A display ad for Zendesk targeting Siemens divisions. The top half shows a warm photo of four diverse colleagues sitting together on a couch, smiling and looking at a laptop screen. Below, a label reads "PROVEN BY SIEMENS FINANCIAL SERVICES" followed by the headline "One Siemens, One Zendesk foundation." The body text highlights 86% CSAT and 2x productivity achieved through the AI-powered CX platform, now available to all Siemens divisions. A "Read the story" button and the Zendesk logo appear at the bottom against a soft green gradient.
Social Proof
Meta
A personalized account-based marketing (ABM) ad for Zendesk targeting Siemens. The header reads "YOUR DEDICATED SIEMENS PARTNER" followed by "Helping Siemens engineer the future of CX." A headshot of Philipp Heinrich, identified as the Siemens Account Executive at Zendesk, appears on the right with his email address. The body text introduces him and mentions his work supporting Siemens Financial Services, now helping other Siemens divisions use AI agents to automate 80%+ of enquiries. A green "Explore the SFS story" button and the Zendesk logo appear at the bottom against a soft green gradient.
Testimonial
Meta
Zendesk ad featuring a Siemens customer case study, with a photo of business professionals looking at mobile devices above the headline "Automate 80%+ of Siemens enquiries with Zendesk AI," promoting their CX platform's ability to double productivity while delivering high CSAT scores, with a "Learn more" CTA
Numbers
Meta
Zendesk industry-focused case study ad with a dark green background featuring concentric curved lines as a texture. The top label reads "AI in Media & Entertainment." A semi-transparent card in the center contains the stat "83% faster response times" in bold, followed by "See how one media company scaled support without scaling headcount." A lime green "Read now" CTA button sits at the bottom of the card. The Zendesk logo appears in the top right corner.
Lead Gen
Meta
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