
Freshworks is a business software company that offers a suite of products for customer service, IT service management, CRM, and sales engagement. Its most well-known products include Freshdesk (help desk and customer support software), Freshservice (IT service management), and Freshsales (sales CRM). The platform is designed to be affordable and easy to deploy, with AI-powered features for ticket routing, chatbot support, and lead scoring. Freshworks serves small to mid-sized businesses that need ready-to-use tools without the complexity and cost typically associated with enterprise software. Its products are modular, so teams can adopt what they need independently.
Website URL
https://freshworks.comIndustry
AI / Data

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